Returns & Exchanges
At Ateljé, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in their original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated courier; once received at our warehouse, your refund will be processed within 5-7 business days.